Privacy

As a client you are our life blood and your privacy is important to us. We have strict rules governing our use of your information and our partners are subject to these rules, as well. It is our intention to serve you and our use of your information is always and only towards that end.

IMPORTANT NOTICE: Once you file your FBN/FBN/Assumed Name etc. with the County the information in your FBN becomes a matter of public record and many companies receive your information from the County. You will begin to receive solicitations from numerous businesses. Two important points to remember.

We are proud to offer you the best services available and anyone who contacts you on behalf of The Contra Costa News Register or our partner companies will identify themselves as being affiliated with The Contra Costa News Register

You will get many different solicitations once the County shares your FBN information, which you can safely disregard. The Contra Costa News Register handles the entire process of filing AND publishing your FBN.

This notice applies to all information collected or submitted on the The Contra Costa News Register website. On some pages, you can order products, make requests, register to receive materials.

About Us

This is a privacy policy for The Contra Costa News Register.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Name
address
Address
USA

You may contact us via e-mail at:

The types of personal information collected at these pages may include:
Name
Address
Email Address
Phone Number
Credit/Debit Card Information
Social Security #
Business Information

We use the information you provide about yourself when placing an order (i.e. filing a Fictitious Business Name or Doing Business As Statement, Statement of Withdrawal, Statement of Abandon, EIN and other services we now, or will provide in the future) with us only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only as needed to fulfill that order. We do not share this information with outside parties except to the extent necessary to complete that order. As well, we use the information you provide to service your account in ways that include, but are not limited to, contacting you when it is time to renew your Fictitious Business Name or Doing Business As Statement. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. From time to time we will send you updates on new products and services we offer. There will be a clear and easy way to opt out of such mailing from us included in each email. We use non-identifying and aggregate information to better design our website and to share with advertisers/partners. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we do not disclose anything that could be used to identify those individuals. Finally, we, and our partner companies, never share the personally identifiable information provided to us online. Period. We never use this information in ways unrelated to those described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. How You Can Access Or Correct Your Information: You can access all your personally identifiable information that we collect online and maintain by logging into your account with us. You can correct factual errors in your personally identifiable information by making changes to your account information online. If you ever have a problem doing that you can contact us directly via email and we will assist you. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How To Contact Us: Should you have other questions or concerns about these privacy policies, please call: (626) 294-1090 Fax: (626) 294-1099 or Email: support@fileFBN.com. Further information about our Privacy Policies: Information about our customers is an important part of our business, and we do not sell it to others. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf and to offer our clients products and services. Examples include filing services, adjudicated newspapers, processing credit card payments, banking services, payroll services & other business services. They have access to the personal information needed to perform their functions and only as needed to fulfill that order; they may not use it for other purposes. Promotional Offers: Sometimes we may send offers to selected groups of The Contra Costa News Register customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers we provide you an opportunity to opt-out or otherwise prohibit such uses. Business Transfers: As The Contra Costa News Register develops, we may sell or buy other companies, subsidiaries, or business units. In such transactions, customer information normally is one of the transferred business assets, however it remains subject to the promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). Also, in the event that The Contra Costa News Register or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Protection of The Contra Costa News Register and others: If we believe release is appropriate to comply with the law; enforce or apply our and other agreements; or protect the rights, property, or safety of FileFBN, our users, or others, we may release account and other personal information. This includes exchanging information with other companies and organizations for fraud protection and risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes which would be in violation of the commitments set forth in this Privacy Notice. With Your Consent: Other than in the ways set out above, you would receive notice if information about you might go to third parties, and you would have an opportunity to choose not to share your information. Dispute Resolution and Privacy Seals: We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern. New Dispute: Click on "contact" or "email us" at the top or bottom of this or any page. Tell us the problem, and we will work with you to resolve it promptly. Additional Information Data Collection: P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained separately. Group "Basic information" We collect the following information:

Click-stream data
HTTP protocol elements
Search terms

This data will be used for the following purposes:
Completion and support of the current activity.
Web site and system administration.
Research and development.
This data will be used by ourselves and our agents.
The following explanation is provided for why this data is collected: (Includes data collected from all Web users: access logs and search strings if entered).

Group "Cookies"

We collect the following information:
HTTP cookies
This data will be used for the following purposes:
Research and development.
One-time tailoring.
Anonymous user analysis.
Anonymous user profiling and decision-making.
User analysis.
User profiling and decision-making.
This data will be used by ourselves and our agents.
The following explanation is provided for why this data is collected:
Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you.

Cookies: Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:
User targeting
Pseudonymous analysis
Pseudonym-based decision-making
User analysis
Individual-based decision-making
Research and development

This policy is valid for 4 weeks from the time that it is loaded by a client.